2013 - 2015

LifeLabs Medical Laboratory Services

• Following the purchase of BC Biomedical by LifeLabs, joined the leadership team of the new combined organization as Senior Integration Officer responsible for binding the two organizations together as a single, coherent entity

• Built the Integration Management Office to lead the integration program spanning thirteen workstreams and hundreds of supporting projects

• Responsible for ambitious synergy targets and timeframes in addition to effective harmonization of differing cultures into one team

• As Senior VP Office of Strategy Management, worked with the leadership team to declare and define an ambitious forward agenda for the enterprise, and led the Public Relations, Community Engagement and Internal Communications functions

1994 - 2013

BC Biomedical Laboratories Ltd.

• First individual recruited as CEO from outside the physician-owner ranks of this major supplier of medical laboratory services

• Responsible for strategy development and pursuit, and all day-to-day operations for this organization comprising a modern diagnostic laboratory and 45 branch locations throughout the Lower Mainland of British Columbia

• Provided leadership to all functional areas of the business, achieving notable and consistent financial performance through continuous fine-tuning of the operation

• Led major changes in the organization including a significant streamlining of the management team, the introduction of a number of strategic improvements in leadership practices, several significant acquisitions, and the promotion, development and construction of a new, leading-edge laboratory

• Quickly established both credibility and rapport with the founding owners, many of whom were reluctant to turn the operation over to an “outsider”

• Maintained the “family business” culture of the organization which contributed to customer-service success (for eleven years running, ranked among ’50 Best Employers in Canada’ by The Globe and Mail (1st for three years in a row)), while adding the essential functional expertise and systems sophistication essential in a growing enterprise

• Continuously improved the company’s infrastructure and strategic sophistication in response to changes in the structure and competitiveness of the industry

1986 - 1989

The WATCOM Group Inc.

• Recruited as Executive Vice President Marketing of this systems software company, a spin-off of the University of Waterloo, to lead all sales, marketing, distribution, book publishing and educational support activities

• Worked effectively with the company’s entrepreneur-founders to continue significant sales growth and financial success

1978 - 1986 / 1989 - 1992

Price Waterhouse Management Consultants

• Joined this professional firm in Vancouver and supported clients worldwide in strategic management, business competitiveness, market research and project feasibility assessment

• Moved to national headquarters in Toronto to guide development and implementation of the first formal strategic plan for PW Canada

• Joined the Toronto practice to provide strategic services to its clients

• Later rejoined PW in Vancouver as Partner responsible for strategic consulting services in Western Canada, and built a successful business process re-engineering practice